Terms & Conditions

1. Acceptance of Terms

By accessing this website, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the site.

2. Services

Genvtel OPC Pvt. Ltd. offers ISP consultancy, ISP operations, broadband sales, call center services, corporate broadband, IPv4 brokerage, ground support, event internet, B2B telecom projects, website development, lead management, WhatsApp automation and digital marketing services. Specific engagements are governed by separate service agreements.

3. Use of Website

Content on this site is provided for general informational purposes and may be updated without notice. You agree not to misuse the site or attempt unauthorized access to our systems.

4. WhatsApp & Electronic Communications

Genvtel communicates with customers and prospects over WhatsApp using the WhatsApp Business Platform operated by Meta Platforms, Inc. By initiating contact with us on WhatsApp, or by submitting your phone number through our website and confirming consent, you agree to receive messages from Genvtel related to your inquiry, our services, and — where you have separately opted in — promotional updates. You may opt out at any time as described in our Privacy Policy.

Genvtel is an independent business and is not owned, operated, or endorsed by Meta Platforms, Inc. Use of the WhatsApp Business Platform is additionally subject to WhatsApp's own Business Policy and Terms of Service. You agree not to use our WhatsApp channel to send unlawful, abusive, or spam content, and we reserve the right to block numbers that misuse this channel.

5. Client & Lead Data Provided to Us

Where you provide us with contact details, lead information, or business data (including through our website forms, WhatsApp, or CRM/lead-management engagements), you confirm you have the right to share that information and consent to our handling of it as described in our Privacy Policy, for the purpose of delivering the requested service.

6. Intellectual Property

All content, branding and design on this website are the property of Genvtel OPC Pvt. Ltd. unless otherwise noted, and may not be reproduced without permission.

7. Limitation of Liability

Genvtel is not liable for indirect or consequential damages arising from use of this website or our messaging channels, including any service interruption, delay, or policy change on the part of third-party platforms such as Meta/WhatsApp. Service-specific liability terms are defined in individual client contracts.

8. Governing Law

These terms are governed by the laws of India, with jurisdiction in Jodhpur, Rajasthan.

9. Contact

Questions about these terms can be directed to info@genvtel.com or WhatsApp: +91 90012 36655.

This is a general-purpose template, including sections drafted to support WhatsApp Business Platform / Meta app review requirements. Please have it reviewed by a qualified legal professional before publishing, and confirm the wording matches your actual opt-in flow before submitting for Meta Business Verification.